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Specifications

    Shipping & Return

    Good news! Free shipping is now available worldwide.

    Certain countries are not eligible for shipping. Please review our Shipping Policy for more details.

    If you would like to make a purchase in Japan, please visit the website of our partners MEDICOM TOY to find outlets near you.

    Address changes, color updates, or special requests aren't supported. Please review your order carefully before proceeding.

    Cancellations are accepted within 72 hours of order confirmation, provided the order has not yet shipped. Cancellations for customer convenience are not accepted after this period.

    Customers may request an exchange or return of unused items within 7 days of delivery. After this period, returns or exchanges will not be accepted.

    You will receive a tracking number on the same day your order ships. Prior to this, an order confirmation email will be sent upon successful placement of your order.

    For assistance, contact hello@bearbrick.audio using the email associated with your order.

    Need more information? Read our Shipping Terms.

    Warranty

    Your original BE@RBRICK AUDIO product is covered by a warranty of twelve (12) months from the date of purchase of a brand new, unused BE@RBRICK AUDIO product by the original purchaser.

    For tech support, please contact usersupport@bearbrick.audio

    For more details, please read our Warranty.

    Duties

    Good news! Taxes and duties are now included for the following countries: United States, Canada, South Korea, Australia, Singapore, Hong Kong, Macau, Taiwan, Malaysia, Europe, United Kingdom.

    For other countries, taxes and duties may apply. Please check with your local authorities.

    Frequently Asked Questions

    • What is a BE@RBRICK AUDIO Bluetooth Speaker?

      MEDICOM TOY collaborated with Rinaro Isodynamics to create the first-ever BE@RBRICK AUDIO Bluetooth Speaker in 400% size. Over 20,000 engineering hours and 214 custom parts went into designing the BE@RBRICK AUDIO 400% Portable Bluetooth Speaker, staying true to the original BE@RBRICK while delivering exceptional sound quality.

    • What makes the sound quality of the BE@RBRICK AUDIO Speaker stand out?

      BE@RBRICK AUDIO Speaker offers amazing sound thanks to its QUAD'360™ technology from Rinaro Isodynamics. This tech creates immersive 360-degree sound, filling the room with clear and balanced audio. It features two 20mm tweeters in the bear's ears and two 40mm woofers in its head, delivering a rich and detailed listening experience.

    • What connectivity options does the BE@RBRICK AUDIO Speaker offer?

      Pairing is straightforward. Simply activate Bluetooth on your device, locate the BE@RBRICK AUDIO 400% in the list of available devices, and connect.

    • How do I operate the BE@RBRICK AUDIO Speaker?

      Using the BE@RBRICK AUDIO Speaker is a breeze! Simply press the main button to connect your iOS® or Android® device via Bluetooth®. For a touch of fun, the speaker features unique, interactive controls. The volume and track selection are conveniently located on the speaker's left and right hands.

    • What is the battery life of the BE@RBRICK AUDIO Speaker?

      The speaker offers up to 6 hours* of portable listening, with a rapid 1.5-hour charge time via USB-C. The battery is designed to be easily replaceable for long-term use.

    • Is the BE@RBRICK AUDIO Speaker portable?

      Whether you are camping, picnicking, or just soaking up the sun, BE@RBRICK AUDIO brings your favourite tunes to life.

    • Can I pair multiple BE@RBRICK AUDIO Speakers for stereo sound?

      Yes, you can pair two speakers to create a true stereo sound experience for a more immersive audio performance.

    • What comes in the box?

      • BE@RBRICK AUDIO Speaker
      • USB-C Cable
      • Quick Start Guide
      • Safety Guide
      • User Manual

    • How do I pair the Bearbrick Bluetooth speaker with my devices?

      Pairing is straightforward. Simply activate Bluetooth on your device, locate the Bearbrick speaker in the list of available devices, and connect.

    • Do you ship worldwide?

      We ship worldwide with some exceptions. Certain countries are not eligible for shipping. Please review our Shipping Policy for more details.

      If you'd like to make a purchase in Japan please reach out to MEDICOM TOY official stores.

    • Is the shipping free?

      Good news! Free shipping is now available worldwide.

    • What is your duties & taxes policy?

      Good news! Taxes and duties are now included for the following countries: United States, Canada, South Korea, Australia, Singapore, Hong Kong, Macau, Taiwan, Europe, United Kingdom, Malaysia.

      For other countries, taxes and duties may apply. Please check with your local authorities.

    • How do I track my order?

      You will receive a tracking number once your order is dispatched and an order confirmation email beforehand.

    • How do I contact BE@RBRICK AUDIO Support Team?

      For general inquiries, contact us at hello@bearbrick.audio. For technical support, email usersupport@bearbrick.audio. Allow 3-5 days for a response.